Q: What types of vehicles do you offer?
A: We offer a wide range of Chinese-brand vehicles including Electric Vehicles (EVs), Internal Combustion Engine (ICE) vehicles, and Range-Extended Electric Vehicles (EREVs). Body styles include SUVs, sedans, MPVs, pickups, etc. Multiple color and feature options are available for customization.
Q: I’m not familiar with the models. Can I get a recommendation?
A: Absolutely! Simply fill out our inquiry form or contact us via Email, WhatsApp, Telegram. Our team will recommend the most suitable model based on your usage needs, budget, and local regulations.
Q: Why aren’t prices listed on the website? How do I know the cost?
A: Every vehicle’s final price depends on your selected configuration, destination country, and shipping method. Please click the "Get quote" button to submit your requirements — we’ll prepare a personalized quotation for you.
Q: Is there a minimum order quantity?
A: Individual customers can purchase a single unit. For bulk buyers, we offer additional discounts and customization options. Please contact us to learn about our distributor program.
Q: Does the quote include shipping and taxes?
A: Your quote will clearly state whether shipping and customs duties are included. We support both DDU (Delivered Duty Unpaid) and DDP (Delivered Duty Paid) options, tailored to your country.
Q: Where will the vehicles be shipped from? How long does it take?
A: Vehicles are shipped from our factories or major ports in China (e.g. Shanghai, Guangzhou, Tianjin). Available shipping methods include container shipping, Ro-Ro vessels, and railway. Estimated delivery time is 15–45 days, depending on destination.
Q: Can you deliver to my door? Do I need to handle customs clearance?
A: Yes, we offer DDP (Door-to-Door Delivered & Duty Paid) service to many countries. We handle all transportation, customs, and tax processes — you simply wait for delivery. Some destinations may require your cooperation for basic import information.
Q: How can I track my vehicle during shipping?
A: Once the vehicle is shipped, we will provide a tracking number and live link so you can monitor its status anytime.
Q: Can I really trust your company? Will the vehicle actually be shipped?
A: We are a professional automotive export company with clients across Europe, North America, Southeast Asia, the Middle East, and more. Every vehicle goes through rigorous quality inspections before delivery, and is shipped through reputable international logistics providers.
Q: Can I see proof of past deliveries or customer cases?
A: Yes. We can provide real delivery photos, videos, and customs records for many past orders. In some regions, we also have customer feedback or on-road examples. Just reach out and we’ll share relevant materials.
Q: Can I speak to someone directly before placing an order?
A: Absolutely. Our multilingual support team (including English, Russian, Chinese) is available via form, WhatsApp, Telegram and email. We’ll respond within 24 hours to help you with any questions.
Q: What if I still have doubts before ordering?
A: No problem — we’re happy to share detailed materials such as actual vehicle photos, walkaround videos, configuration sheets, and transport plans. We’re here to assist you step-by-step until you feel fully confident.
Q: Can I become your regional distributor or business partner?
A: Yes, we welcome global partners! Whether you’re a dealer, parts supplier, rental company, or EV promoter, we can collaborate. We offer bulk pricing, exclusive support, and joint branding opportunities.
Q: Can I request custom vehicle options or branding?
A: Yes. We offer tailored configurations including exterior/interior customizations, feature upgrades, and OEM branding. Minimum order quantity and additional fees apply — contact our business team for details.
Q: What documents will I receive with the vehicle?
A: We provide a full export document set including:
* Commercial Invoice
*Packing List
*Export Customs Declaration
*Vehicle Compliance Certificate (COC/CCC or equivalent)
*Bill of Lading (B/L) or Airway Bill (AWB)
If your country requires additional certifications or approvals, let us know in advance so we can assist.
* Commercial Invoice
*Packing List
*Export Customs Declaration
*Vehicle Compliance Certificate (COC/CCC or equivalent)
*Bill of Lading (B/L) or Airway Bill (AWB)
If your country requires additional certifications or approvals, let us know in advance so we can assist.
Q: Can I register the vehicle in my country with these documents?
A: In most countries, our documents are sufficient for registration. However, regulations vary, so we recommend checking with your local vehicle authority or working with a local agent to handle the registration process.